Claims Management

At Eagle Claims Management we understand workers’ compensation claims management requires specialized knowledge. We understand that the relationship between you and your claims team is the foundation to a successful program.

Dedicated Claims Supervisors

This person will have extensive experience and will become your single point of contact for all claim-related questions.

Predictive Modeling

Eagle Claims partners with the excess carriers to offer predictive modeling which will help to assess potential high value claims very early in the process. Not all TPA’s do have the data or expertise to provide this service.

Lower Adjustor Case Load

Over the last 3 years the case load per adjuster has averaged 115 lost time claims. This low case load allows adjuster to be dedicated to prompt service and claim resolution. Most TPA’s have significantly higher case loads per adjuster(supervisor?).

Easy Access to Data and Customized Reports

Via our state-of-the-art claim management platform, clients have access to adjuster notes, payment information, and loss reports. Reporting flexibility, customizing your reports to the needs of each person in your organization.

Exceeding your expectations for claim management execution in the following areas:

  • Contact on all lost time claims within 24 hours
  • Thorough investigation as soon as a claim is received and ongoing during the claim process
  • Excess reporting on all claims that need to be reported to your excess carrier.
  • Eagle advocates a partnership approach with your defense counsel to discuss investigation and a plan to bring a successful and timely resolution

Eagle also provides the CMS reporting on behalf its self-insured clients